Why is a specimen placed on hold?
Common causes of specimens being placed on hold at the lab include:
Incorrect Test Panel Selected
No Test Panel Selected
Provider is not in our database
Missing Provider Signature
Missing Collection Date
Missing Client Information
White out used on a requisition form
Mistakes on requisition form w/o initialing the mistake
How does one know if a specimen is on hold?
The Account Manager and the Office Manger will be notified of the Hold and the reason.
Sample status can be checked on the Provider’s Portal.
What is the process after a hold is released?
Specimen is retrieved the next business day and processed.
In most cases, high priority specimens are processed the same business day.