Who do I contact if my location has a question about a particular patient sample?
Any question about a patient sample, please Contact Us.
The status of samples and patient reports can be viewed in each location’s Provider’s Portal.
How is a new account set up to receive Artemis DNA testing services?
Artemis DNA Account Managers can sign up a new facility for testing services by filling out a New Provider Form.
Once all the necessary information is received and processed by our Accounts Department, the Account Manager will receive confirmation via email, including the log-in credentials for the new account’s provider’s portal, in which information on patient tests is accessed.
How can my clinic start sending patient samples in for testing at Artemis DNA?
Please Contact Us – letting us know what type of testing you are interested in and any other specific needs for your facility. An Artemis DNA representative will be happy to reach out to discuss options with you.