• What is the difference between an Explanation of Benefits (EOB) and a bill?

    An Explanation of Benefits (EOB) is a form or document that may be sent to you by your insurance company after you have had laboratory services (a urine drug monitoring test, for example) that were paid by the insurance company. You should get an EOB if you have private health insurance, a health plan from your employer, or Medicare. An EOB is not a bill.

    Your bill will come from Artemis DNA (not from the insurance company) and will include all payments made by your insurance company, and any other discounts. Your bill will identify any balance you may owe. You must pay the balance to Artemis DNA. Information about how to pay will be listed directly on the bill.

  • How much will the patient get billed?

    We do not balance bill traditional Medicare patients at all. Patients with commercial insurance are billed according to the patients plan. This information includes co-pays/deductibles, does this plan allow for out of network coverage, how many times per year can this patient have this procedure etc.

  • Is testing covered by my insurance?

    Coverage for lab testing is highly dependent on not only on the insurance company, but on the individual’s plan. For example, some insurance plans include diagnostic lab benefits and some do not. In the event of no coverage, we offer affordable Self-Pay options.