• What shipping options are available for Artemis DNA customers?

    Our clients can set up delivery options for either FedEx, UPS or USPS according to their preference.

  • Who do I contact for shipping and delivery questions?

    Our Orders team would love to help with any shipping or delivery issues., please Contact Us.

  • How are Artemis DNA supplies ordered?

    Upon signing up a brand new account with Artemis DNA, the Account Manager is prompted to indicate the types of supplies needed and they are sent as a “Welcome Kit”. This is the initial shipment of supplies to the facility.

    Supplies are ordered for existing accounts by the facility itself or their Artemis DNA Account Manager, with a Supply Order Form.

    Account Managers needing supplies for their personal inventory may use the Personal Supply Order form.