• Who can order the tests?

    Test should be ordered by the patient’s treating provider/doctor (MD, DO, PA, NP, etc) who deem that the test is medically necessary.

  • How is testing ordered?

    Lab tests are ordered via the Artemis DNA Requisition Form by the patient’s treating provider/doctor.

  • What information MUST be on a specimen label so it will not be rejected?

    To ensure that results are specific to a patient we require the patient’s full name and date of birth as minimum requirements for specimen labeling. Date and time of specimen collection are also required to ensure proper specimen integrity and record keeping. To help minimize rejections at the lab, please ensure that all specimens are properly labeled with all required patient information.

  • If I’m submitted for a test, will my medical information be kept confidential, and how can I get access to it?

    Artemis DNA is committed to protecting the privacy of your personal and health information, including individual laboratory test results and other patient protected health information that we collect or create as part of our testing activities. Should you have any questions about our privacy practices, please Contact Us.

  • Do you store patient specimens for later testing/retesting if needed?

    Yes, see below for testing samples storage breakdown:

    Saliva and buccal swabs (CGx and PGx): 90 days
    Nasal swab (RPP): 14 days

  • How are test results communicated?

    Each Artemis DNA account has their own dedicated “Provider’s Portal” created for them to track the status of tests and retrieve results. The log-in credentials for the portal are provided to the facility by their Artemis DNA Account Manager.

  • How long does it take to get test results?

    If a sample arrives at Artemis DNA with the correct necessary information, the turnaround times are generally as follows:

    COVID-19: 24 to 48 hours
    Pharmacogenomics Test (PGx) (PCR-RT): 72 hours
    Next Generation Sequencing (NGS): 14-21 days
    Liquid Biopsy: 10-14 days
    Respiratory Pathogen: 24 to 48 hours